Ticketmaster France has halted ticket gross sales for Taylor Swift’s upcoming ‘Eras’ tour dates following points on the location.
The problem arose earlier immediately (July 11) after tickets for the pop star’s tour throughout Europe and the UK went dwell. To purchase tickets, followers needed to first register and obtain a singular code that granted them entry to tickets within the metropolis of their desire.
Nevertheless, upon tickets going dwell this morning, followers in France skilled points as the location started crashing and gross sales had been delivered to a halt.
“A few of chances are you’ll be having points with the location this morning – we’re engaged on it and can let you already know,” the corporate wrote on its Twitter web page initially.
Round an hour later, it confirmed that tickets for the upcoming present in Paris had been placed on maintain because of the ongoing points followers had been experiencing and confirmed that it could announce a brand new on-sale time shortly.
“The Taylor Swift sale […] Eras Tour for Paris La Défense Area has been placed on maintain,” the translated replace learn. “We’ll maintain you posted with a brand new on-sale time as quickly as doable. All codes not already used will stay legitimate.”
Certains d’entre vous peuvent rencontrer des problèmes avec le website ce matin – nous y travaillons et vous tiendrons au courant.
— Ticketmaster.fr (@TicketmasterFR) July 11, 2023
La mise en vente Taylor Swift | The Eras Tour de 9h et 11h pour Paris La Défense Area a été mise en pause. Nous vous tiendrons au courant avec une nouvelle heure de mise en vente dès que doable. Tous les codes non déjà utilisés resteront valables.
— Ticketmaster.fr (@TicketmasterFR) July 11, 2023
Introduced final month, the dates will see Swift deliver her extremely praised ‘Eras’ tour to worldwide venues following intensive reveals throughout North America. The UK and Europe leg of the tour kicks off on Might 9, 2024 in Paris and wraps on August 17, 2024 in London.
This isn’t the primary time that the location has struggled to carry out after tickets for Swift’s reveals have gone dwell. In November, it was reported that the platform skilled “traditionally unprecedented demand” after tickets for the US dates went dwell.
Whereas some followers complained on social media of prolonged wait occasions, Ticketmaster denied that had been outages brought on by the demand as folks had been nonetheless “actively buying tickets”.
The corporate’s help account on Twitter, nevertheless, stated that it was “conscious followers could also be experiencing intermittent points with the location” and that Ticketmaster was “urgently working to resolve” these issues.
In different Swift information, final week the singer introduced the addition of 14 new ‘Eras’ tour dates within the UK and EU, with Paramore serving as help. The freshly added dwell reveals seemingly rule her out as a possible headliner for Glastonbury 2024.
NME has reached out to Ticketmaster for remark.
